In these Terms, unless the context otherwise requires:
Terms of Service
These Terms govern your access to and use of Universal Digital Services' website, products, and services. By accessing our services, you agree to these Terms.
IMPORTANT NOTICE
Please read these Terms carefully before using our services. These Terms contain important information about your legal rights, remedies, and obligations.
By accessing or using Universal Digital Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Definitions & Interpretation
Service Agreement & Engagement
Our Services are provided based on the following terms:
- Proposal Acceptance: Services commence upon acceptance of our formal proposal or statement of work
- Scope of Work: Specific deliverables and timelines are defined in individual agreements
- Client Responsibilities: You agree to provide necessary materials, access, and approvals in a timely manner
- Revisions: Includes reasonable revisions as specified in each service agreement
- Timelines: Project timelines are estimates and may vary based on client responsiveness
Note: Additional work outside the agreed scope may incur extra charges, which will be communicated and approved in advance.
Payments, Fees & Billing
Payment terms for our Services:
- Payment Schedule: Typically 50% upfront, 50% upon completion unless otherwise agreed
- Recurring Services: Monthly services are billed in advance
- Payment Methods: We accept bank transfers, credit cards, and online payments
- Late Payments: Payments overdue by 15+ days may incur 1.5% monthly interest
- Taxes: All fees are exclusive of applicable taxes
Cancellation Policy: Ongoing monthly services require 30 days written notice for cancellation. Project-based work cancellation may incur charges for work completed.
Intellectual Property Rights
Ownership of materials and deliverables:
- Client Materials: You retain ownership of all materials you provide to us
- Final Deliverables: Upon full payment, you receive ownership of final deliverables as specified in the agreement
- Our Tools & Methods: We retain ownership of our proprietary tools, methodologies, and pre-existing code
- Third-Party Assets: Any third-party assets (fonts, images, plugins) are subject to their respective licenses
- Portfolio Rights: We reserve the right to display completed work in our portfolio and marketing materials
Important: Full rights transfer occurs only after complete payment of all fees. Source code and design files may be delivered upon request and additional agreement.
Confidentiality & Data Protection
We are committed to protecting your confidential information:
- Confidential Information: Both parties agree to protect each other's confidential information
- Data Security: We implement industry-standard security measures to protect your data
- GDPR Compliance: We comply with applicable data protection regulations
- Non-Disclosure: We won't disclose your confidential information to third parties without consent
- Exceptions: Disclosure may be required by law or to protect legal rights
For detailed information about how we handle personal data, please refer to our Privacy Policy.
Warranties, Liabilities & Limitations
Service Warranty: We warrant that Services will be performed with reasonable skill and care.
Limitation of Liability: Our total liability for any claim shall not exceed the total fees paid for the specific services giving rise to the claim.
Exclusions: We are not liable for:
- Indirect, consequential, or incidental damages
- Loss of profits, revenue, or business opportunities
- Third-party actions or services
- Client-provided content errors
- Force majeure events
Digital Marketing Note: While we employ best practices, we do not guarantee specific rankings, traffic numbers, or conversion rates for SEO and marketing services.
Termination & Suspension
Either party may terminate services under these conditions:
- For Cause: Material breach of these Terms by either party
- Non-Payment: Services may be suspended for non-payment after 30 days
- Mutual Agreement: By written mutual consent
- Client Termination: You may terminate with 30 days written notice for monthly services
Effects of Termination: Upon termination:
- You pay for all services rendered up to termination date
- We deliver completed work (upon payment)
- Confidentiality obligations continue
- Any outstanding fees become immediately due
General Terms
- Governing Law: These Terms are governed by the laws of [Your Country/State]
- Dispute Resolution: Parties agree to negotiate in good faith before pursuing legal action
- Amendments: We may update these Terms; continued use constitutes acceptance
- Assignment: You may not assign these Terms without our written consent
- Severability: If any provision is invalid, the remainder continues in effect
- Entire Agreement: These Terms constitute the entire agreement between parties
Questions About These Terms?
For legal inquiries or clarifications about our Terms
We typically respond to Terms-related inquiries within 2 business days.